TeliRoom-conference >>

ROMICO integrates Microsoft Teams

Easy Corporate Communication on Teams platform through click&dial and availability tag.

More information >>

ROMICO Release V20

Out now! Version 20 including new useful features. Contact us!

More information >>

Quality check - check your availability!

You want to know about your availability? Get your personal quality check!

More information >>

Easy time tracking with 1A suite

Time recording with TeliTime: Easy overview of service and project duration.

More information >>

Solutions

Effective communication

ROMICO improves your availability on every line of communication (phone, mail, chat, video, etc.). With ROMICO software modules like CTI/UC, Contact Center and more, ROMICO offers the perfect solution for every workplace environment.

About us

Made in Germany

The ROMICO team has been developing modular communication software of highest quality since 1992. The combination of innovative functionality, maximum stability, high user acceptance and intuitive application have convinced our well-known customers to use our groundbreaking solutions in their companies.

CC-light

Contact Center-light

Intelligent call distribution
Presence management
Skill based routing
Priority routing
Customer data integration
...

Finally replace broadcast calls

Time to shine with intelligent call distribution in your department. CC-light offers the very best of two worlds.

More information >>

CC

Contact Center

Dynamic queue
Interactive voice response
Last Agent & skill-based routing
Multichannel QACD
Across all locations
...

Effective and customer focused

Higher customer satisfaction through more suitable and timely availability, lower costs through condensend lines of communication and higher efficiency through intelligent routing and data application are just a few of the outstanding components of our CC software package. It not only ensures perfect callflows in your organization but also offers many more important modules of high value.

More information >>

Collaboration

Unified Communications

Audio conferences
Video conferences
Desktop sharing
Instant chat
Call me button
...

All from one single source

Consolidating communication onto one single platform has been our pet passion years before it became state of the art. The integration of all expansive services onto one 1A-Client is our exclusive offer and provides valuable custom-made solutions from one single provider.

More information >>

UC

Unified Communications

Unified presence management
Instant messaging
Fax, voice box, email, SMS
From all devices
Across all locations
...

Better team communications

One client for all needs: The 1A-Client as a single application for your telephony solution with unified presence management.

More information >>

CTI

Computer Telephony Integration

Automatic dial
Expanded search function
Speed dial buttons
Presence management
Uniform journal
...

Easy and comfortable use

The adaptable 1A-Client offers extensive and exclusive functions which simplify your daily workflows through state of the art software intelligence.

More information >>

Project services

Good organization

Well planned is half the deal: In our planning workshops we methodigically address your requirements and outline your personal project progress in a transparent and uniform way.

More information >>

Customer services

Directly addressable

Our goal: very high reachability, friendly contact persons and quick, competent solutions. This is crucial for high customer satisfaction.

More information >>

Partnership

New ways

We work with competent and reliable partners and manufacturers. This creates innovative, market-driven solutions with long-term and confidential partnerships.

More information >>

Name, Vorname*

E-Mail eingeben*

Please enter a valid email address.

We inform you about our latest product innovations and upcoming or past events at which ROMICO was represented.

Notes on the content of the newsletter and transit procedures.

The indication of the name is voluntary. Your name will only be used to personalize the newsletter. Your data will not be shared with third parties. Here you will find further information on data protection. We send our newsletter about every 6 months, the frequency depends on the topics and the legal developments. The newsletter is sent via email. The e-mail addresses and further information on sending and analyzing the newsletter are stored on an in-house ROMICO server.

You will receive a so-called double opt-in email asking you to confirm the registration. You can object to receiving the newsletter at any time (so-called opt-out). You can find an unsubscribe link in every newsletter or in the double opt-in email.

In every newsletter you have the option to unsubscribe.

Yes, I would like to receive your newsletter.

Message sent successfully.

Sorry, there was a problem, please try again later.

ROMICO integrates Microsoft Teams

ROMICO Release V20

Quality check - check your availability!

Easy time tracking with 1A suite

Solutions

About us

CC-light

Finally replace broadcast calls

CC

Effective and customer focused

Collaboration

All from one single source

UC

Better team communications

CTI

Easy and comfortable use

Project services

Good organization

Customer services

Directly addressable

Partnership

New ways

Newsletter

To stay updated

We inform you about our latest product innovations and upcoming or past events at which ROMICO was represented.

Kontakt